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Retitling of “Experts” to “Members”
After observing the activity of many of your sites and how users respond to the navigation, we’ve adjusted the titles on the site so it references “members” in the site instead of “experts” when...
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We now support Tags!
Now you’re able to set your site to use either tags or a hierarchical categorization structure, depending on what you feel will serve your audience the best. If you already have an existing site, if...
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Approve questions before publishing
We have now launched a few feature that let’s you choose to approve questions and answers before they are published on the site. You can change the setting for this in your administration site under...
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Earn more money with your Q&A site
Selling advertisement is one way of making an income off of your Q&A site, but until now on Answerbase it has only been possible to add advertisement spots in a few general places of the system....
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A few updates to the system
You now have the ability to define your own “From” email address, that will be represented in all system emails that go out. You can manage that in the “System Settings” area, where the default from...
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More Profile Information Options for Your Q&A Users
We’ve recently released an update that allows our customers to support more types of user information on user profiles and also provides the ability to select which fields will be supported on a...
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Migrate Existing Users Using Our New “Import Users” Functionality
With our new “Import Users” functionality it’s now easier than ever to migrate your existing Q&A site or traditional forum to Answerbase. With the combination of being able to import your...
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Advanced Administrator Moderation Management
We’ve recently published an enhancement to the moderation area for site administrators, so you’re able to more easily view the moderation queues of all of your moderators individually, and accomplish...
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New Function Measures Reducing Duplicate Questions
One of our users’ favorite Answerbase features is our process of eliminating extra work for administrators. Whether its our similar questions function or our quick-to- reply customer service team,...
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E-Commerce Tracking & Reports Give Users ROI Data
ROI can be a tricky animal. Let’s be honest, it’s often hard to track just how much pay out you get for each tweet, blog, sponsored post, or viral video. But we get that at the end of the day you’re...
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You Now have Control of Your “Help Page” and Your “Terms & Conditions” Page
You are now able to easily edit the text that comprises your “Help Page” and your “Terms & Conditions Page.” If you don’t feel like making any changes, the Answerbase team has already provided...
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E-Commerce Module Enhancements
Great news! In our efforts to make Answerbase benefit your business as much as possible, we have recently made some enhancements to our E-Commerce module! The new changes that have been implemented...
View ArticleCreate Custom Information Fields for User Profiles
We’ve recently launched the ability for you to create your own custom profile fields that your users will be able to fill in and also enable or disable those fields per user. These new features ensure...
View ArticleGiving You More Control Over SEO-Related Features
One of the huge benefits for public Q&A platforms is the consistent growth of organic search traffic that we’re able to bring to our customer’s sites. We’ve seen year over year of organic growth...
View ArticleNew API Enhancments and Comment Publishing Settings Available!
Hope everyone is well, we’ve released some enhancements to the API that we really think you’re gonna like as it gives you even more robust capabilities in order to build out your own Q&A...
View ArticleAdditional Anti-Spam Tools and Access Restriction Capabilities
We’ve released some new anti-spam settings in your administration interface which allow you to restrict user postings by Country, allowing you to target specific countries or regions that you want to...
View ArticleCommunicate Effectively with Internal Question Notes!
We’ve been supporting the ability for administrators to write notes back and forth to each other in the administration site for select Enterprise Customers, as they collaborate on building a great...
View ArticleSave Drafts of Answers for Future Use or Answer Collaboration!
Hope everybody has been well. We’ve just launched a new “Save Answer Draft” feature for Business Plan customers which will allow you to save drafts of your answers. This will allow you to save what...
View Article“Moderation Area” is being Updated and Renamed as “My Work”
We have some exciting new updates that are scheduled for release in September, including an update to the “Moderation Area” functionality which will provide a much better workflow and user experience...
View ArticleExpand Your Content with Articles
You are able to grow useful content in a Q&A format to make sure that all of your audience’s questions are answered and their informational needs are satisfied. Of course, there are certain topics...
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