Additional Anti-Spam Tools and Access Restriction Capabilities
We’ve released some new anti-spam settings in your administration interface which allow you to restrict user postings by Country, allowing you to target specific countries or regions that you want to...
View ArticleCommunicate Effectively with Internal Question Notes!
We’ve been supporting the ability for administrators to write notes back and forth to each other in the administration site for select Enterprise Customers, as they collaborate on building a great...
View ArticleSave Drafts of Answers for Future Use or Answer Collaboration!
Hope everybody has been well. We’ve just launched a new “Save Answer Draft” feature for Business Plan customers which will allow you to save drafts of your answers. This will allow you to save what...
View Article“Moderation Area” is being Updated and Renamed as “My Work”
We have some exciting new updates that are scheduled for release in September, including an update to the “Moderation Area” functionality which will provide a much better workflow and user experience...
View ArticleExpand Your Content with Articles
You are able to grow useful content in a Q&A format to make sure that all of your audience’s questions are answered and their informational needs are satisfied. Of course, there are certain topics...
View ArticleDefine a SLA Response times for your site, categories, and individual questions
You’re able to define an SLA (Service Level Agreement) response time for your Q&A activity, where you can define how quickly your team needs to make sure there is a response to visitors questions....
View ArticleLock Down Question Threads from New Posts by Members
There are certain questions that pop up that require an answer from your company and designated experts, and you want to control that message for that specific Q&A thread. Now you’re able to lock...
View ArticleReward Members for Referring Your Site & Growing Your Community
Answerbase administrators can now enable a referral program, where you can reward members for successfully referring their own colleagues and friends to become members of your community. Your current...
View ArticleSupercharge Your Link Building through Answerbase’s “Related Content” Features
Answerbase now allows you to easily identify the relationship between the questions that your users post and other relevant content that you have on your site including tutorials, videos, articles,...
View ArticleOffer Rewards to Your Members for Creating Valuable Content
Answerbase has rolled out its Rewards Program functionality, allowing you to offer tangible rewards to your members for their contributions….so they can exchange any points they’ve earned for real...
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